So, one of the things I needed to take care of for my buddy’s wedding in March where I’m supposed to be best man is getting myself measured for a properly fitting tuxedo. Fortunately, I just needed to cover the nominal fee (approx. $5) for a fitting; the bride’s family is picking up the cost of my tux rental. (Sidenote: I found out over the holidays that they’re also covering my hotel room, which means I’ve only got to pick up the tab on my flight and rental car, so my trip is way more affordable. Many thanks to my gracious hosts, the Beatty family!)
Anyways, I figure it’s best not to delay getting the info to the wedding planner types (translation: the bride and her mother), lest they bug my buddy (the weary husband-to-be) any more than necessary about my measurements. So, while downtown this afternoon to grab a bite to eat after getting back into town, I stopped in at the Essentials For Men store at their new location on Lebanon Street.
I figured they could at least hook me up with the info on a tailor who could give me a proper set of measurments, but, as luck would have it, the friendly older gentleman working the sales floor was happy to oblige and was able to send me on my way with measurements in hand inside of 5 minutes. Fully expecting to pay for the service, I was pleasantly surprised when he told me there was no charge.
I was further impressed when, after properly thanking him and saying my farewells to the other salesman and customer, who had been discussing the bowl games with us, that no one was expecting me to do anything more than thank them and be on my merry way.
So, in the future, I will at the very least be inclined to comparsion shop Essentials For Men when I get around to replacing some of my more well-seasoned dress shirts and such. My suspicion is that their prices will be high, but if they are only marginally higher than other places I’m looking, I’ll probably make my purchases there, on account of the wonderful experience I had today.
It’s a shame so many businesses no longer adhere to this very old-school approach to customer service.